The helpProduct
Skills
Teach the help how this room works
Teach the help how this room works — voice, steps, what to open — not a prompt you retype every time.
How we work lives nowhere
Brand rules sit in another doc. Steps live in someone’s head. The help improvises. The room rebuilds “how we do this” every time.
What the help learns to do
A Skill is a procedure the room keeps: steps, limits, and the pages or tables to use — so the guidance comes with the objects, not a free-floating essay.
- procedureSteps, voice, and limits the room reuses.
- linked thingsTables, pages, and work the skill needs.
- the help loads itRelevant skills come in before related work.
tasting-voice
skill · Thursday tasting
skill
Voice for tasting surfaces. Write like a calm host — concrete nouns, no hype stack.
- Prefer “place” and “the work” over generic lectures.
- Amber is signal, not wallpaper — use for collaborating state only.
- When drafting tasting copy, open the linked guest list and Thursday tasting page first.
Linked thingsthe help reaches for these
Guest listThursday tasting pageThursday tasting
Skills you can install
Progressive procedures by category. Craft for every workspace; use-case packs when those patterns match.
Categories
Craft
Universal procedures — seeded for every workspace
- Setting UpFirst-run orient and land one real win
- Writing SkillsAuthor progressive skills Onnie can run
- Working with OnnieProduct help and coaching
- Canvas MasterCanvas craft literacy for structured boards
Install in the app remains source of truth — solo packages only. Sign up to install →
Common questions
A procedure the help can load: the name stays visible; the full steps come in when needed.